SHIPPING & DELIVERY

SHIPPING & DELIVERY

At Buono, we want your experience with us to feel considered from the moment you place your order to the moment it arrives.

Every order is prepared with care and packaged to help protect your eyewear on its way to you.

Delivery Within Lagos

Orders within Lagos are eligible for same-day delivery or delivery within 0–2 days, depending on your location, order time, and courier availability.

Same-day delivery is subject to confirmation and availability.

Delivery Outside Lagos

Orders to other locations within Nigeria typically take 3–7 days to arrive, depending on the destination and courier service.

Delivery timelines are estimates and may be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.

Shipping Fees

Delivery fees depend on your delivery location and the applicable courier charges. Any applicable shipping fee will be communicated or displayed before your order is completed.

Order Processing

Once your order has been confirmed, our team will prepare it for dispatch. Please ensure that your delivery details, including your phone number and address, are accurate when placing your order.

Incorrect or incomplete delivery information may result in delays.

Tracking Your Order

Where tracking is available, your tracking information will be shared with you once your order has been dispatched.

Delivery Issues

If your order has not arrived within the expected delivery window, please contact us with your order number so we can assist you.

For delivery enquiries: Contact us through our official customer service channel.

Thank you for choosing Buono. We look forward to being part of your everyday life.

BUONO. FOR THE GOOD LIFE.