PRIVACY POLICY
PRIVACY POLICY
At Buono, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with us.
Information We Collect
Depending on how you interact with our website, we may collect:
* Personal information: Your name, email address, telephone number, billing address, and delivery address.
* Order information: Products purchased, order history, and transaction-related details.
* Device and usage information: Information about your browser, device, IP address, and interactions with our website.
* Communication information: Information you provide when contacting our customer service team or subscribing to our updates.
Payment information is processed through the applicable payment provider. We do not intend to collect or store your complete payment card details ourselves.
How We Use Your Information
We may use your information to:
* Process and fulfil your orders.
* Arrange delivery and provide order updates.
* Respond to enquiries and resolve customer service issues.
* Maintain and improve our website and shopping experience.
* Detect, prevent, and investigate fraudulent or unauthorised transactions.
* Send marketing communications where you have provided the appropriate consent or where otherwise permitted by applicable law.
Sharing Your Information
We may share relevant information with service providers who help us operate our business, including payment processors, delivery companies, website providers, and customer communication platforms.
We may also disclose information where required by law or where necessary to protect our rights and the security of our customers.
We do not sell your personal information to third parties for their own independent marketing purposes.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, remember preferences, and measure marketing performance.
You can manage cookies through your browser settings and any consent controls available on our website. Disabling certain cookies may affect some website features.
Data Security and Retention
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, or disclosure.
We retain information for as long as reasonably necessary for order fulfilment, customer service, legal obligations, dispute resolution, and legitimate business purposes.
Your Privacy Rights
Depending on applicable law, you may have the right to request access to your personal information, ask for corrections, request deletion, withdraw consent where applicable, or object to certain uses of your information.
To make a privacy-related request, contact us using the details provided on our Contact page.
Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.
Changes to This Policy
We may update this Privacy Policy as our business, website, or legal obligations change. The updated version will be published on this page with its effective date.
Effective date: 10/10/2026
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact Buono through our official customer service channel.
BUONO. FOR THE GOOD LIFE.
